Terms & Conditions
Contact Information:
We value your input. Please write, email or
call and give us feedback.
LGS Pathways, LLC
EvolvingJourneys.com
EvolvingJourneysBlog.com
22414 N. 36th Way
Phoenix, AZ 85050
Owner: Victoria Barna
Websites:
www.evolvingjourneys.com
www.evolvingjourneysblog.com
Hours of Operation:
Online Orders - 24 hours a day.
Phone Orders:
Monday - Friday 8:00 am - 4:00 pm Pacific Time
After hours, please leave a message and we will call you back!!
Orders & Customer Service: 602-820-3126
Information: Please use our
Contact Form
Order Questions or Problems with an order:
Contact Form
Web Site Questions or Suggestions: Please use our
Contact Form
Customer Service:
We consider You, the customer very important to
our company. We strive to give you the best possible customer service available.
If you have any questions concerning an order, pricing, policies, shipping,
products, or anything else in general, please contact us using our
Contact Form or call us at
602-820-3126. We will help you out in any way that we can.
Credit Card Security:
Is it safe to order online? We use the
1ShoppingCart!! We make sure all transactions processed through LGS Pathways,
LLC on EvolvingJourneys.com & EvolvingJourneysBlog.com are safe by using the SSL
(Secure Socket Layer) encryption standard. When using a SSL compliant browser
such as Microsoft's Internet Explorer, Mozilla Firefox or Netscape's
Navigator you will be able to conduct encrypted transactions on our website.
Online transactions statistically have been proven to be the safest form of
credit card payment. If you are still not comfortable using your credit card
over the internet, you can always place your order over the phone 602-820-3126
or mail your order to us at the address above.
Payment Methods:
LGS Pathways, LLC accepts the following forms
of payment:
- Visa
- Master Card
- American Express
- Check
- Money Orders and Checks are accepted for
mail orders in US funds only
- Mail orders paid by money orders and
cashier's checks will ship on day of deposit. Orders paid by personal &
company check may be delayed up to 10 business days in order to allow
clearance of funds.
- Please note that all prices are in US
Dollars
Payment Policy:
All services and products must be paid for
before being performed or shipped, unless other arrangements have been made.
Privacy Policy:
We at LGS Pathways, LLC take your privacy
seriously. The information that we collect from you is for our own use. We do
not sell or trade our customer's information. We only send our own electronic
discounts and special offer emails to people who have purchased from us in the
past or who have signed up to be on one of our lists. If at any time, you decide
you would no longer like to receive our email just click the unsubscribe button
at the bottom of our email and this will remove your email address from our
list.
Return Policy:
All Books & CD's carry a 30 Day Guarantee.
Returns or replacements must take place within 30 days of the original order.
If you receive a book or CD that is damaged in some way, we are happy to provide
a replacement copy. Books & CD's must be returned in their original
condition.
Digital Products, such as mp3's & digital book
formats are non-refundable. After ordering you will receive an email from
us with your order information and one email with download instructions.
If you have not received your download, please just reply to your order email
letting us know you did not receive your download instructions, so we may resend
you your digital product.
We do suggest that our customers feel free to
contact our sales department at
602-820-3126 if there are any questions
prior to placing an order.
Please include a COPY of the invoice or receipt, your name, address, phone
number and reason for return per our guidelines above. If returned materials are
not received within 30 days, we will be unable to issue a credit.
Returns or replacements must take place within
30 days of the original order. Orders Paid by check will be refunded by check.
Shipping & handling charges cannot be refunded unless error is ours. Shipping &
handling charges on packages where shipping is included in the price (free
shipping) will be charged our normal cost for shipping and handling of $9.95 for
all U.S. orders and $30.00 for all non U.S. orders.
All returns should be sent to:
LGS Pathways, LLC
EvolvingJourneys.com
22414 N. 36th Way
Phoenix, AZ 850506
Cancellation Policy:
If your order has already been processed and
shipped, please refer to the Return Policy above. If your item has not shipped,
LGS Pathways, LLC reserves the right to charge a $10.00 cancellation fee.
Please be sure when ordering that this is what you want.
For all coaching sessions there is a 24 hour
cancellation policy. We charge $10.00 for cancellation if your session has
not been cancelled within 24 hours before your scheduled appointment.
Shipping:
Continental U.S.A. Destinations
Shipments to Alaska, Hawaii, Puerto Rico,
Military APO, AP, AE Destinations, and P.O. Boxes will go the best way. This
will usually mean USPS Priority.
Orders usually take less than 48 hours to
process and are shipped via one of the methods below which you choose when
ordering.
Most physical addresses in the contiguous
United States will be shipped either:
USPS Priority Mail
Packages generally reach their destination within 2-5 business days.
USA - $6.50
USPS Global Priority
Packages generally reach their destination in 5 - 10 days.
Canada/Mexico - $12.00
Europe - $19.00
Please call us if you need Next Day Air or a method that is not listed.
Alaska, Hawaii, Puerto Rico & the US Virgin
Islands orders are shipped Priority Mail and will normally reach the destination
within 2-5 business days.
International Destinations:
We suggest shipping via FedEx as these
shipments are insured and trackable. Please
Contact Us for a rate
quote. We only charge for shipping. You may be charged for additional
duties/customs/taxes upon receipt of your shipment.
Embargoed & Restricted Countries:
LGS Pathways, LLC will not process orders for delivery of items to countries
embargoed by the US Government.
Taxes:
Arizona Sales tax is charged only on shipments
to Arizona addresses.
Typographical Errors:
We reserve the right to refuse or cancel any
order due to a typographical error in pricing.
Questions?
Please contact us at
602-820-3126
and we will be happy to answer any questions.
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